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Our approach

Transparency and authenticity are a cornerstone of good businesses. Without trust, a business will not succeed. We communicate transparently on our impacts and performance through robust and reliable data.

Identifying our material issues

In 2022, we conducted a materiality assessment to identify themes of high or increasing importance for our business and our industry across environment, social, and governance categories. This helps us to ensure we are focusing on the issues that are most important for our clients and wider stakeholders.

Governance of ESG and sustainability

We’re proud to have strong oversight of ESG and sustainability with a growing global team and dedicated individuals responsible for sustainability at the Board and executive-level.

Madeleina Loughrey-Grant

Group Director, Legal, Procurement (EU) and Sustainability.

Hollie Hynes

General Manager – Sustainability and Environment, Australia

Hollie is a sustainability and construction industry expert with over 17 years of experience. As Laing O’Rourke’s General Manager – Sustainability and Environment in Australia, she oversees a high-performing team of industry experts who are empowered as an army of change agents across the organisation. Hollie first established Laing O’Rourke’s sustainability function in 2014. She’s the architect of the company’s Responsible Decision-Making Framework, a Roads Australia Fellow, and a member of the Queensland Major Contractors Association (QMCA) Board and the Australian Constructors Association (ACA) Culture Board.

Rossella Nicolin

Head of Sustainability, Europe

Rossella is an award-winning chartered structural engineer and passionate driver for sustainability in the construction industry. Appointed as Head of Sustainability for Europe in 2022, Rossella’s responsibilities cover operations, projects and key strategic initiatives for environmental and social sustainability agendas, and delivery of the company’s net zero and social value targets. She has spearheaded transformative change, including the company’s mandate to only use low carbon concrete on Laing O’Rourke’s new UK projects from April 2023 – the first contractor to have made this move.

Outside of her day job, Rossella is active in professional institutions (ICE and IStructE) and sits on the Advisory Board of the Construction Leadership Council’s Co2nstructZero initiative – a change programme focused on delivering net zero through the construction industry. She acts as a mentor to women starting their construction career, inspiring the next generation of construction professionals.

Reporting and disclosure

Transparent and stakeholder-informed sustainability disclosure is critical to holding us accountable and ensuring we effectively manage our material sustainability risks and opportunities. Read more in our sustainability report.

  • CDP - Climate Change: B; Supplier Engagement: B-
  • TCFD (Task Force on Climate-Related Financial Disclosure) - full voluntary submission in 2023
  • Science-based target approved by Science Based Targets initiative (SBTi)
  • Compliance with the ISO sustainable procurement, energy management and GHG standards

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